Business communication during the pandemic grew in three key areas

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This article was created by StackCommerce. While Postmedia may collect a commission on sales through the links on this page, we are not being paid by the brands mentioned.

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It’s pretty fair to say that communication is everything to human beings; we’ve been using it— and evolving our language —for possibly millions of years. As the world continues to change, so must our communication style. This is especially important in professional settings, where we can offend people or miscommunicate our intent and lose out on building something great. In a pandemic-upended world, the levels of communication have seen shifts more quickly than usual, so how can you make sure you’re sharing ideas and exchanging messages effectively?

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Internal Communication

In any organization, how a company communicates internally, i.e., manager to employee, C-level to management, etc., is of the utmost importance. Having open and transparent comms throughout the business builds trust and fosters creativity, which in turn impacts profit margins. An easy way to improve communication is by ensuring staff at all levels possess high emotional intelligence, which is something you can foster. The Emotional Intelligence and Decision-Making Bundle teaches everything from conflict management to understanding personality to self-awareness. This training gives you the tools you need to ensure your team is on the same page about everyday tasks, big-picture goals, and interdepartmental relationships.

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Public Speaking and Team Motivation

Between misunderstood tone in emails and Slack chats, awkward pauses and interruptions on Zoom meetings, or just plain poor internet connections dropping people out of calls, getting a message across in 2020 was chaotic at times. And then there’s the general sense of uncertainty about job security that made many workers hesitant or anxious about communicating. Speaking to team members with positive energy and using confident communication methods can motivate people and put them at ease in scary times. The Mastering Presentation and Public Speaking Certification Bundle offers indispensable tools that will help you not only perfect your own public speaking and presentation skills but also coach team members through times of change, share these skills with them to build confidence, and make yourself more approachable.

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External Communication

How your organization is understood and seen by the world determines its success. Now, more than ever, people want to know your company’s story. Consumers are more aware, more curious, and more selective about who exactly they’re doing business with. Advance your brand and build awareness with the 2020 Complete Digital Copywriting Master Class Bundle . You’ll learn all the most effective ways to market your brand with transparency and secure a good reputation through various copywriting-driven campaigns.

You already know that staying agile is a key aspect of success in the COVID economy; apply that thinking to your brand’s communication style and strengthen your business’s safety net.

Prices subject to change.

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