Business Development Manager – Eventim UK


Job title: Business Development Manager
Job type: Full time | Salaried (monthly)
Location: Charing Cross Road, London, WC2H 0HF
Line manager: Managing Director
Salary level: Subject to skills, experience and behaviours (refer below)
Working hours: 40 hours per week | Typically Monday – Friday 09:00 – 18:00
Holidays: 25 per annum + public holidays

Operating in 23 countries, we are Europe’s largest ticketing and live entertainment company. Through our technology and award-winning services, we provide unforgettable experiences to over 250 million people a year and operate some of the largest venues and festivals across Europe.

Based in the heart of London’s West End, was launched in 2009 to provide the UK market with a safe and secure online booking service for a wide range of live events including concerts, theatre, attractions and sport.

Today, thanks to our robust ticketing platforms, EVENTIM is considered one of the go-to ticketing websites and ticketing technology providers operating in the marketplace.

About the role:
We are looking to appoint a Business Development Manager who will play a pivotal role in the growth of the company through new client acquisitions and identification of incremental revenue opportunities.

Working closely with senior management to shape, develop and implement our B2B strategy, the successful candidate will help grow the business and improve both the customer and client experience.

Responsibilities include, but are not limited to:
– Proactively identify and target new business opportunities
– Respond to incoming business leads, formal ITTs and RFIs
– Contribute to commercial discussions and create final contracts in conjunction with Managing Director
– Create internal business cases for Board approval in conjunction with Business Finance Manager
– Maintain, and report against, the sales pipeline through Salesforce
– Become knowledgeable about EVENTIM’s portfolio of ticketing technologies to a high level
– Work in conjunction with the Country Product Managers to prepare product demonstrations
– Generate promotional and marketing collateral for sales pitches and client presentations
– Foster relationships between clients and the business
– Maintain the EVENTIM B2B website ( ensuring all information is up to date; to include blog posts, product features, global and local news
– Attend conferences, networking events and other off-site events as a brand ambassador for EVENTIM

Skills and experiences: 

– Highly attuned to what’s going on in the UK marketplace; to include: ticketing technology (B2B), retail and distribution networks (B2C) and ticketing ‘principles’ cross-genre (music, theatre, consumer exhibitions, cultural institutions or visitor attractions)
– Proven experience in a similar role; to include responding to Request(s) for information (“RFI”) and Request(s) for Proposal (“RFP”)
– The creation of client specific sales related pitches and presentations
– Commercial sensibility and business acumen, and an understanding of client commercial deals
– Strong negotiations skill
– Strong organisational and troubleshooting skills; with the ability to prioritise time sensitive tasks
– Strong analytical and critical thinking skills
– Exceptional interpersonal and relationship-building abilities
– Excellent written and verbal communication skills to effectively present information to a wide range of audiences

Experience of using WordPress & Typo3 website software
– Knowledge of, and hands-on experience in, Salesforce

The following attributes determine how the role will be carried out and are required to be a success:
– A highly motivated and conscientious individual with the ability to work well under pressure, to make key decisions and to motivate others
– A fast learner with enthusiasm and excitement for challenging environments and wanting to change the status quo
– A rigorous approach to work and an eye for detail
– Ability to multitask clients and workload, dependent on urgency and client demands
– Ability to define problems, collect data, establish facts and draw valid conclusions
– Ability to act and learn through their own initiative and execute objectives without day-to-day supervision
– Ability to use self-initiative as well as work within a team
– Adaptability to move within an ever-changing commercial environment
– Pro-active attitude: must have the drive to succeed
– Pro-active nature; a flexible approach to hours of work and location of duties

For further information on the benefits that EVENTIM provides to our employees, please visit

Due to the COVID-19 pandemic, EVENTIM is currently operating a policy of hybrid work patterns.  Location (above) will be based upon UK government advice at the time of appointment.

How to apply:
If your skills and experiences match that of this job description, please submit your current CV including full employment history, educational information and relevant experiences,  by completing the form below. The deadline for submissions is Wednesday 1st June

Please note due to a high volume of applications for our roles, we reserve the right to close all vacancies earlier than the advertised date without notice.  To avoid disappointment please apply as soon as possible.  Due to the high volume of applicants we cannot guarantee all applicants will receive a response.

All roles at EVENTIM are subject to full background screening. Furthermore, we require proof of all professional qualifications applicable to this role.

Equal Opportunities:
EVENTIM is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.


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