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Disconnected employees and departments, missing documents, files getting buried in emails, too much paperwork, missed project deadlines, difficulty in staying up-to-date with company news and announcements are some of the signs of poor business communication. Every organization faces these problems at some point in time. To overcome this situation, organizations deploy too many tools. This creates communication silos and a significant amount of team members’ time is spent searching for information rather than doing productive work.
Given the level of information being generated daily, this is highly inefficient. A survey points out that almost 20% of the business time – the equivalent of one day per working week – is wasted by employees searching for information to do their job.
The best solution for this problem would be a unified communication system that combines all your communication including email, chat, voice calling, screen sharing, documents in cloud storage, and to-do in one app.
There is a lot of free business communication software available in the market like Microsoft Teams, Slack, Flock, etc. Though these tools bring communication like group chat, audio, and video calling in one place, the related communications are not connected. So, conversations from different communication channels remain disconnected though you use a single app. If you want to search for a presentation or a message from your colleague, you need to search multiple channels to get the information, wasting time.
For effective business communication, you need a unified communication system that can combine all your communications from emails, chats, calls, documents in cloud storage and to-dos in one app and arrange them based on topic or context. So, whenever you want to refer to any conversation or file, you should be able to retrieve it in a few seconds.
We have identified some of the best business communication software that will help you to combine all your business communication and eliminate the need to search for any information and the stress that comes with it.
- Clariti
Clariti is one of the best free business communication software that not only brings all your emails, chats, online meetings, shared files, social feeds, and tasks in a single app but also links related conversations in TopicFolder. TopicFolder eliminates the need to search for information as everything is neatly organized without any extra effort.
Clariti allows you to put any item such as email, conference chat, social feeds, and To-Do inside TopicFolder. All the subsequent related conversations are automatically stored in that TopicFolder. Few months down the line, when you want to go back and refer to a prior conversation or file, all you have to do is look inside the relevant TopicFolder. In Clariti, no matter what was discussed and when it was discussed, you will be able to see the big picture in one view. This is not possible with other business communication apps.
Clariti is ideal for small and medium businesses to boost team collaboration and drive productivity. It is securely hosted on Amazon Web Services, providing total reliability, 100% uptime, and trusted security of all your workday data. Clariti is a free cloud-based tool that can be accessed from anywhere with a browser and internet connection.
- Bluepulse
Bluepulse is an employee engagement solution designed to connect everyone across an organization. Its Features include instant feedback, discussion channels, comments, real-time notifications, data analytics, check-ins, engagement tools (likes, share), accessibility tools, and more. Organizations can increase engagement by allowing users to leave comments and interact using two-way discussion channels. Available in iOS and Android app.
- Zinc
Zinc is a cloud-based solution that helps field employees establish two-way communication through text messages, audio clips and voice or video calling. It allows business leaders to send targeted broadcast messages to specific employee groups based on departments, locations, and skills. Zinc facilitates integration with internal and third-party solutions, including Google Drive, SharePoint and Dropbox. Team members can use the native Android and iOS applications to establish communication remotely.
- Proze
Proze is a SaaS employee communications platform with powerful drag & drop functionality for creating engaging and effective multi-channel employee communications with deep analytics. Proze integrates with Microsoft Teams, O365, Slack, LinkedIn and Salesforce, facilitating internal communication and providing the flexibility and power managers need for effective and trackable employee communications and engagement.
- Dynamic Signal
Dynamic Signal is an employee communication and engagement platform. It helps in increasing employees’ loyalty and performance. It assists in creating effective communication with employees through mobile devices. Additionally, it reaches to employees through emails, mobile app news feeds, mobile push notifications, SMS and other collaboration tools. The platform can integrate with Workday, Webex Teams, SAP, Drupal, Yammer, Slack, G Suite, Adobe, Facebook, LinkedIn and Twitter. Additionally, it is available for use on iOS and Android devices.
- Uberblick
Uberblick is a cloud-based communication management solution designed to help various businesses keep remote teams informed and coordinate tasks efficiently. The platform can be used via web browsers of mobile apps or Android/iOS applications and works independently of personal e-mail or telephone numbers. Uberblick allows users to connect with members across multiple locations or shifts.
- Twine
Twine is a cloud-based intranet solution where users can create multiple groups and invite peers to join the group. The privacy level of different groups can be configured by administrators. Employees can search other members through Twine’s People Directory with mini-profiles. Instant messaging enables users to create individual chats or group chats and users can send files during the chat. Twine provides integration with Salesforce, Google Apps, LinkedIn, OneDrive and other major files services.
- Jive
Jive Interactive Intranet is a cornerstone of the modern digital workplace, a central hub for internal communications, employee collaboration, organizational knowledge, documents and more. In addition to its core communication and collaboration capabilities, Jive includes many advanced features such as sentiment analysis, urgent notifications and PeopleGraph technology. Jive also includes pre-built integrations with leading business apps and enterprise systems from Microsoft, Google, Salesforce and more.
- Interact
Interact is intranet software that helps organizations with distributed employees connect and communicate. Interact has been informing and connecting every organization’s greatest asset: its people. Interact’s integrations include Microsoft 365, SAP Concur, ServiceNow, Salesforce, Google Workplace, Workday, and Box. Interact supports native mobile apps for iOS and Android.
- OnSemble
OnSemble is more than an employee intranet that keeps everyone connected – it’s a digital workplace that makes employees feel valued. OnSemble is a modern intranet that keeps remote teams engaged and acts as the culture champion for the organization. OnSemble will transform how companies communicate, collaborate, and connect.
We hope the business communication software listed above will help you to bring all your communication channels together in a consolidated, easy-to-use application making your workforce more engaged and productive at work. Sign up today and check it out!
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Read More: 10 Essential Business Communication Software to Use – Daily Bayonet