Travel fiasco: Passengers stranded on Logan tarmac for hours
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Dozens of passengers at were stranded for hours on the tarmac at Boston’s Logan International Alport Sunday night.Passengers said the lengthy delays were because of issues de-icing planes at the busy airport. More than half a dozen planes carrying hundreds of passengers were waiting on the tarmac at Terminal A for hours into the overnight hours.”We apologize to our customers who were inconvenienced and delayed due to winter weather in Boston. The event combined with deicing delays lead to backups for departing and arriving flights. We are working to recover our operation and resume a normal flight schedule throughout the day,” Delta said in a statement Monday morning.One man said he and 100 others on a Delta flight bound for Chicago were on the plane for more than six hours.The troubles didn’t stop once off the planes for many travelers.”We were told when we finally got down here that the bags were taken off the plane. There was an overhead announcement and that they were put onto a ramp but not on the carousel, and that was at least an hour ago,” said Dan Parlato, a passenger on a plane for more than three hours.Officials from MassPort and Logan have yet to address the delays, however according to the U.S. Department of Transportation there are limits to how long an airline can keep passengers on a plane.For flights departing from a U.S. airport, airlines are required to begin to move the airplane to a location where passengers can safely get off before three hours for domestic flights and four hours for international flights.For arriving flights, airlines are required to provide passengers with an opportunity to safely get off of the airplane before three hours for domestic flights and hours hours for international flights. Exceptions to the time limits are allowed only for safety, security, or air traffic control-related reasons.
Dozens of passengers at were stranded for hours on the tarmac at Boston’s Logan International Alport Sunday night.
Passengers said the lengthy delays were because of issues de-icing planes at the busy airport.
More than half a dozen planes carrying hundreds of passengers were waiting on the tarmac at Terminal A for hours into the overnight hours.
“We apologize to our customers who were inconvenienced and delayed due to winter weather in Boston. The event combined with deicing delays lead to backups for departing and arriving flights. We are working to recover our operation and resume a normal flight schedule throughout the day,” Delta said in a statement Monday morning.
One man said he and 100 others on a Delta flight bound for Chicago were on the plane for more than six hours.
The troubles didn’t stop once off the planes for many travelers.
“We were told when we finally got down here that the bags were taken off the plane. There was an overhead announcement and that they were put onto a ramp but not on the carousel, and that was at least an hour ago,” said Dan Parlato, a passenger on a plane for more than three hours.
Officials from MassPort and Logan have yet to address the delays, however according to the U.S. Department of Transportation there are limits to how long an airline can keep passengers on a plane.
For flights departing from a U.S. airport, airlines are required to begin to move the airplane to a location where passengers can safely get off before three hours for domestic flights and four hours for international flights.
For arriving flights, airlines are required to provide passengers with an opportunity to safely get off of the airplane before three hours for domestic flights and hours hours for international flights.
Exceptions to the time limits are allowed only for safety, security, or air traffic control-related reasons.
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